{"id":13,"date":"2026-04-18T21:20:06","date_gmt":"2026-04-18T21:20:06","guid":{"rendered":"https:\/\/moodygroup.shop\/?page_id=13"},"modified":"2026-04-18T21:21:53","modified_gmt":"2026-04-18T21:21:53","slug":"geri-odeme-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/moodygroup.shop\/index.php\/geri-odeme-ve-iade-politikasi\/","title":{"rendered":"Geri \u00d6deme ve \u0130ade Politikas\u0131"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-12be45d5 e-flex e-con-boxed e-con e-parent\" data-id=\"12be45d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c003f7 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3c003f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7] wp-block-paragraph\"><strong>Geri \u00d6deme ve \u0130ade Politikas\u0131<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>1. Genel Bilgi<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Moody Group Is\u0131tma So\u011futma Sanayi ve Ticaret Ltd. \u015eti. olarak m\u00fc\u015fteri memnuniyetini \u00f6n planda tutmaktay\u0131z. \u00dcr\u00fcn ve hizmetlerimize ili\u015fkin iade ve geri \u00f6deme ko\u015fullar\u0131 a\u015fa\u011f\u0131da belirtilmi\u015ftir.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>2. \u0130ade Ko\u015fullar\u0131<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">\u00dcr\u00fcnlerinizi teslim ald\u0131ktan sonra 14 g\u00fcn i\u00e7inde iade talebinde bulunabilirsiniz. \u0130ade kabul edilebilmesi i\u00e7in:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">\u00dcr\u00fcn kullan\u0131lmam\u0131\u015f ve orijinal ambalaj\u0131nda olmal\u0131d\u0131r.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">\u00dcr\u00fcnle birlikte gelen t\u00fcm aksesuarlar, belgeler ve fatura eksiksiz iade edilmelidir.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">\u00d6zel \u00f6l\u00e7\u00fcye veya sipari\u015fe g\u00f6re \u00fcretilen \u00fcr\u00fcnler iade kapsam\u0131 d\u0131\u015f\u0131ndad\u0131r.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>3. Hasarl\u0131 veya Hatal\u0131 \u00dcr\u00fcn<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Teslimatta hasarl\u0131 veya hatal\u0131 \u00fcr\u00fcn ald\u0131ysan\u0131z, teslim tarihinden itibaren 3 i\u015f g\u00fcn\u00fc i\u00e7inde <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@moodygroup.com.tr\">info@moodygroup.com.tr<\/a> adresine foto\u011frafl\u0131 bildirim yapman\u0131z gerekmektedir. Hasar teyit edildikten sonra \u00fcr\u00fcn de\u011fi\u015fimi veya iade i\u015flemi ba\u015flat\u0131l\u0131r.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>4. \u0130ade S\u00fcreci<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">\u0130ade talebinizi <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@moodygroup.com.tr\">info@moodygroup.shop<\/a> adresine e-posta ile iletiniz. Talebiniz incelendikten sonra 2 i\u015f g\u00fcn\u00fc i\u00e7inde size geri d\u00f6n\u00fc\u015f yap\u0131lacakt\u0131r. Onaylanan iadelerde kargo masraflar\u0131 taraf\u0131m\u0131zca kar\u015f\u0131lan\u0131r.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>5. Geri \u00d6deme<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Onaylanan iade i\u015flemlerinde geri \u00f6deme, \u00f6deme y\u00f6nteminize g\u00f6re a\u015fa\u011f\u0131daki s\u00fcrelerde ger\u00e7ekle\u015ftirilir:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">Kredi\/banka kart\u0131 \u00f6demelerinde: 5-10 i\u015f g\u00fcn\u00fc i\u00e7inde kart\u0131n\u0131za iade edilir.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Havale\/EFT \u00f6demelerinde: 3-5 i\u015f g\u00fcn\u00fc i\u00e7inde banka hesab\u0131n\u0131za aktar\u0131l\u0131r.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>6. \u0130ptal<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Sipari\u015finiz hen\u00fcz kargoya verilmemi\u015fse iptal talebinizi <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@moodygroup.com.tr\">info@moodygroup.shop<\/a>\u00a0adresine iletebilirsiniz. Kargoya verilen sipari\u015fler i\u00e7in iade prosed\u00fcr\u00fc uygulan\u0131r.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>7. \u0130leti\u015fim<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@moodygroup.com.tr\">info@moodygroup.shop<\/a>\u00a0+90 507 404 10 88<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Geri \u00d6deme ve \u0130ade Politikas\u0131 1. Genel Bilgi Moody Group Is\u0131tma So\u011futma Sanayi ve Ticaret Ltd. \u015eti. olarak m\u00fc\u015fteri memnuniyetini<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/moodygroup.shop\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moodygroup.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moodygroup.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moodygroup.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moodygroup.shop\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":4,"href":"https:\/\/moodygroup.shop\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":2967,"href":"https:\/\/moodygroup.shop\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/2967"}],"wp:attachment":[{"href":"https:\/\/moodygroup.shop\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}